At Fairplay Casino our aim is to make your gaming experience enjoyable and exciting, while fully supporting the principle of responsible gaming and believing that this form of entertainment should be enjoyed with moderation and awareness.
We recognise the existence of gambling addiction, a disorder related to a strong dependence on gambling, the inability to limit the money or time devoted to it, and which can have harmful consequences not only for the player but also for their close ones.
That is why we provide tools that limit, reduce or stop our members’ gambling activities at their request. Indeed, every player has the option to:
- Choose to suspend gambling for a specified period.
- Set a limit on the amount of money that can be deposited on a monthly, weekly or daily basis.
A request to reduce a deposit limit or to freeze an account will be processed upon receipt. However, to increase a deposit limit a period of 7 days is required. It is important to note that our staff have no control over these limits, which means they can only be changed or removed by the player.
If in doubt, consider asking yourself these questions:
- Have I tried to cut down or stop gambling and failed?
- Am I betting increasing amounts of money to achieve the same level of excitement?
- Do I hide from my loved ones the fact that I gamble, or how much time and money I spend on it?
- Has gambling ever compromised or broken a relationship with someone close?
If you answered Yes to most of these questions, it would be time to consider using our tools to limit yourself or to ask for help, which is not a sign of weakness, but rather a sign of strength and wisdom.
Our team is also at your disposal if you would like to talk to us about any gambling-related issues. We will listen without judgment and will strive to provide you with all possible solutions and support. Do not hesitate to contact us via live chat or by email at [email protected].
